Sunday, November 25, 2012

Job: Senior Management Analyst (Change Management and ...

Org. Setting and Reporting

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Umoja is a continuous organizational transformation, enabling high-quality, cost-effective service delivery for evolving United Nations mandates, anywhere in the world.? By updating skills, harmonizing practices and applying global technology, Umoja maximizes productivity of the UN?s human, financial and material resources.? Umoja transcends organizational, geographical and functional barriers, fostering a culture of transparency, accountability, empowerment, sharing and unity across the United Nations. For more information on Umoja visit:? http://www.unumoja.org.?

The position is located in the Change Management Team of Umoja in the Department of Management in New York. The Senior Management Analyst (Change Management and Organizational Alignment) reports to the Team Lead for Change Management, Umoja.

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Responsibilities

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The implementation of Umoja will foster dramatic improvements in the UN?s management of human, financial, and materials resources. Organizational Alignment is one of the three main areas within the overall Organizational Change Management Approach. Organizational Alignment is necessary to prepare the UN for the changes involved in implementing the Umoja solution.? The Senior Management Analyst (Change Management and Organizational Alignment) is responsible for developing the strategy, approach and methodology for the key organizational activities relating to change impact analysis and role management and directing the activities of the team in achieving the objectives.? A key part of the incumbent's responsibilities is role management which involves aligning end-users with To-Be Task-Based Roles so that responsibilities are clear, learning is delivered effectively, and appropriate system security can be established.? Stakeholders (and end-users) will have a clear understanding of critical Umoja solution transition and collaboration points.

The Senior Management Analyst (Change Management and Organizational Alignment) is also responsible for developing, planning and executing the approach to capturing all elements of the extent to which Umoja affects the people, process, and technology of the UN. Change Influence Assessments feed the Change Management activities that provide for an effective transition to operating in the new Umoja solution.

Under the overall guidance of the Change Management Team Lead, the Senior Management Analyst (Change Management and Organizational Alignment) will be responsible for the following duties:

? Establish collaborative partnerships with stakeholders at all levels inside and outside the project, particularly the Office of Human Resources Management and Process Owners;
? Apply role management and change management methodologies and tools to identify the affected user population and assess the impact of the change;
? Advise senior management on all aspects of human resources policies, procedures and substance and provides proactive and innovative approaches to delivery of human resources services as well as to strategic and policy issues.
? Analyze requirements for organization and job design changes as aligned to ERP solution including the assessment of job changes and the need for job classification;
? Design and manage strategies to implement organization and job design changes, including team design, job design, capacity planning and classification of posts;
? Design and implement strategies to manage policy change impacts;
? Design, develop and implement role management and role alignment strategies as aligned to ERP solution;
? Develop strategies for managing the change and inform the training programme accordingly so that training efforts are effectively directed;
? Make best possible use of information technology as an enabler of effective collaboration and on-line collaboration tools;
? Collaborate actively with fellow Change Management team members to integrate the organizational alignment activities with other Change Management initiatives and ensure seamless coordination of all Change Management activities from the end user?s perspective;
? Manage delivery of Umoja?s organizational alignment programme against planned targets and goals; direct team members in the development, implementation, monitoring and assessment of change management activities;
? Collaborate with all Umoja work streams, particularly the Realization Team to engage and leverage their expertise and stakeholder networks;
? Undertake data collection activities to assess the impact of Umoja and formulate plans to facilitate all stakeholders? transition to new ways of working; guide design of data collection instruments; review, analyze and interpret responses, identify problems/issues and prepare conclusions;?
? Lead missions to Duty Stations to assess change impact as well as validate and conduct change management activities;
? Recruit and supervise Subject Matter Experts to develop and execute the organizational alignment activities and its associated deliverables;
? Identify priorities, problems and issues to be addressed and propose corrective actions; liaise with relevant parties; identify and initiate follow-up actions to resolve issues and mitigate risks.
? Perform other duties as required.

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Competencies

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Core Competencies:

Professionalism:?
-Knowledge of various aspects of change management and human resources management and specific professional experience in managing the impact of change on jobs and people.? Ability to develop and implement innovative approaches to address change management challenges.?
-Knowledge of human resources policies, practices and procedures and ability to apply them in an organizational setting, particularly job evaluation and job classification under the ICSC guidelines.?
-Demonstrated capability to integrate broader knowledge of organizational change management with the specific strategic and planning requirements of an organizational alignment programme.?
-Ability to work effectively under pressure and to coordinate and deal with complex issues in a timely and decisive manner.?
-Shows pride in work and achievements.
- Demonstrates professional competence and mastery of subject matter.
- Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
- Is motivated by professional rather than personal concerns.
- Shows persistence when faced with difficult problems or challenges.
- Remains calm in stressful situations.?

Communication:
-Speaks and writes clearly and effectively.
-Listens to others, correctly interprets messages from others and responds appropriately.
-Asks questions to clarify, and exhibits interest in having two-way communication.
-Tailors language, tone, style and format to match the audience.
-Demonstrates openness in sharing information and keeping people informed.

Planning & Organizing:
-Develops clear goals that are consistent with agreed strategies.
-Identifies priority activities and assignments; adjusts priorities as required.
-Allocates appropriate amount of time and resources for completing work.
-Foresees risks and allows for contingencies when planning.
-Monitors and adjusts plans and actions as necessary.
-Uses time efficiently.

Managerial Competencies:
Leadership:
-Serves as a role model that other people want to follow.
-Empowers others to translate vision into results.
-Is proactive in developing strategies to accomplish objectives.
-Establishes and maintains relationships with a broad range of people to understand needs and gain support.
-Anticipates and resolves conflicts by pursuing mutually agreeable solutions.
-Drives for change and improvement; does not accept the status quo.
-Shows the courage to take unpopular stands.
-Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
-Demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing.

Managing Performance:
-Delegates the appropriate responsibility, accountability and decision-making authority.
-Makes sure that roles, responsibilities and reporting lines are clear to each staff member.
-Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills.
-Monitors progress against milestones and deadlines.
-Regularly discusses performance and provides feedback and coaching to staff.
-Encourages risk-taking and supports creativity and initiative.
-Actively supports the development and career aspirations of staff.
-Appraises performance fairly.

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Education

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Advanced university degree (Master?s degree or equivalent) in business administration, human resources management, management, marketing, communications or related field.? A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

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Work Experience

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A minimum of ten years of progressively responsible experience in the areas of Organizational Design, Organizational Behavior, Change Management, Human Resources Management, Administrative Services or Training is required.? Experience with managing the implementation of policies with regard to salaries, allowances and conditions of service of both locally recruited and internationally recruited staff at Headquarters and at offices away from Headquarters is required. Experience with assessment of job change impacts, job evaluation and job classification is required.? Experience with large scale implementation of organizational change initiatives or major business transformation projects are desirable.? Experience in leading change management, organizational design and role management initiatives are desirable. Diverse experience within the UN system is also desirable.? Qualifying years of experience are calculated following the receipt of the first level university degree recognised by the United Nations.

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Languages

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English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of a second official UN language is desirable.

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Assessment Method

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Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

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Special Notice

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This fixed-term appointment is financed from temporary funding and does not carry any expectancy, legal or otherwise, of renewal or of conversion to any other type of appointment in the Secretariat of the United Nations.

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United Nations Considerations

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The United Nations shall place no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. (Charter of the United Nations - Chapter 3, article 8). The United Nations Secretariat is a non-smoking environment.

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No Fee

Source: http://www.internationalpeaceandconflict.org/xn/detail/780588%3ATopic%3A789972?xg_source=activity

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